GENERAL TERMS AND CONDITIONS OF SALE
These general terms and conditions of sale (hereinafter the "General Terms", "General Terms and Conditions of Sale" or "GTC") apply to any purchase made by a natural person with the status of a consumer (hereinafter the "Customer"), on the Website: Laprisienne-officielle.com (hereinafter referred to as the "Website") from the company AEJ CORP LTD, a company under British law with a share capital of GBP 1000, registered under number 15099234, whose registered office is located at 126 East Ferry Road, Canary Wharf, Dept 5394, London, England, E14 9FP, represented by its director, Mr. Jules COTTEREAU, duly authorized for the purposes hereof (hereinafter referred to as the "Company"), email address: aejcorpltd@gmail.com telephone number: +33 7 56 95 30 57 (hereinafter "the Seller").
These General Terms and Conditions of Sale are intended to govern the sale and Delivery of the Products ordered by the Customers from the Seller via the Website.
They are accessible and printable at any time via a hyperlink available on the home page of the Website.
IMPORTANT
Any Order placed on the Website necessarily implies the Customer's unreserved acceptance of these General Terms and Conditions of Sale.
Definitions: The terms used hereafter have, in these General Terms and Conditions of Sale, the following meaning:
"Customer" means the Seller's contracting party, who guarantees to have the status of a consumer as defined by French law and case law. In this capacity, it is expressly provided that the Customer is a natural person acting for purposes that do not fall within the scope of their commercial, industrial, artisanal, liberal or agricultural activity.
"Order": means the purchase of Products by a Customer on the Website.
"Account": means the area dedicated to the Customer associated with all the data provided by the Customer, hosted on the Website. Access to the Account is done using the Customer's Credentials.
"Credentials": means the email address (e-mail) or the identifier chosen during registration and the password chosen by the Customer, necessary for their Account on the Website.
"Delivery": means the first presentation of the Products ordered by the Customer at the delivery address indicated during the Order.
"Products": means all the Products marketed by the Seller on the Website, namely rare Products (Scarf, Kimono, Dress, Beret, etc.). "Website": means the Seller's website accessible at the following address: Laprisienne-officielle.com "Territory": means Metropolitan France.
Subject
These General Terms and Conditions of Sale govern the sale of Products by the Seller via the Website.
The Customer is clearly informed and acknowledges that the Website is intended for consumers and professionals but that these General Terms and Conditions of Sale govern only the sale of Products on the Website to consumers.
Acceptance of the general terms
The Customer undertakes to carefully read the present General Terms and Conditions of Sale and expressly accept them before proceeding to the payment of an Order of Products placed on the Website.
These General Terms are referenced at the bottom of each page of the Website via a link accessible at the following address Laprisienne-officielle@gmail.com and must be consulted before placing the Order. The Customer is invited to carefully read, download, print the General Terms and Conditions of Sale and keep a copy.
The Seller advises the Customer to read the General Terms and Conditions of Sale for each new Order, the latest version of the said GTC applying to any new Order of Products.
By clicking on the "Add to cart" button to place the Order and then on the second "Confirm the order" to confirm the said Order, the Customer acknowledges having read, understood and accepted the General Terms without limitation or condition.
Product order on the website To be able to purchase a Product, the Customer must be at least eighteen (18) years old and/or have legal capacity and be a consumer.
5.1. Product Characteristics
The Seller undertakes to present in a clear, legible and understandable manner the essential characteristics of the Products and the mandatory information that the Customer must receive under French law and to verify their accuracy.
These characteristics and information appear on the product sheets present on the Website.
These sheets contain notably the description, composition, format, use and price of the Product.
The Customer undertakes to carefully read this information before placing an Order on the Website.
All Products sold by the Seller on the Website are compliant with current European legislation and the standards applicable in France.
The Customer will be required to carefully read the various warnings appearing on the sheets describing the Products and notably the various instructions for use before proceeding to any Order.
5.2. Ordering Procedure
Product Orders are submitted directly on the Website. To execute an Order, the Customer must follow the steps described below (please note however that depending on the Customer's home page, the steps may differ slightly).
5.2.1. Product Selection and Purchase Options
The Customer will have to select the Product(s) of their choice by clicking on the relevant Product(s) and selecting the desired quantities. Once the Product is selected, the Product is placed in the customer's cart. The latter can then add as many Products as they wish to their cart.
5.2.2. Orders
Once the Products are selected and placed in their cart, the Customer must click on the cart and check that the content of their Order is correct (including the quantity, characteristics and references of the ordered Products, the billing address, the payment method and the price) before validating its content. Once the Customer has validated the content of the cart and has logged in / registered, an automatically completed online form will be displayed to them summarizing the price, applicable taxes and delivery fees. The Customer can then proceed to the payment of the Products according to the chosen payment method, following the instructions appearing on the Website and providing all the information necessary for the billing and Delivery of the Products. Regarding the Products for which options are available, these specific references when the correct options have been selected. Orders placed must include all the information necessary for the proper processing of the Order.
5.2.3. Acknowledgment of Receipt
Once all the steps described above are completed, a page appears on the Website to acknowledge receipt of the Customer's Order. A copy of the Order acknowledgment is automatically sent to the Customer by email, provided that the email address provided via the registration form is correct.
It is specified that the Order summary as well as the confirmation email can be saved and printed by the Customer.
5.2.4. Billing
During the Ordering procedure, the Customer will have to enter the information necessary for billing (the sign (*) indicating the mandatory fields to be filled in so that the Customer's Order is processed by the Seller. The Customer must notably clearly indicate all the information relating to Delivery, in particular the exact Delivery address, as well as any access code to the Delivery address. The Customer must also specify the chosen payment method. Neither the order form nor the Customer remaining online, nor the Order acknowledgment 5.3 .
Order date The Order date is the date
at which the Seller acknowledges receipt online of the Order displayed in euros All Taxes Included (TTC), as well as the applicable Delivery fees (excluding packaging and gifts, according to the Delivery address and the carrier or the mode of delivery. chosen transport). TTC prices include in particular the Value Added Tax (VAT) at the rate in force on the Order date. Any modification of the applicable rate can impact the price of the Products from the date of entry into force of the new rate. The applicable VAT rate is expressed as a percentage of the value of the sold Product. The prices of the Seller's suppliers are liable to be modified. Consequently, the prices indicated on the Website may change. They may also be modified in case of offers or special sales. The prices indicated are valid, except for gross error. The applicable price is the one indicated on the Website on the date at which the Order is placed by the Customer. 5.5. Product Availability
The Seller undertakes to deliver the Product on the date or within the period indicated to the Customer, unless the parties have agreed otherwise. The unavailability of a Product is indicated on the page of the Product concerned. In any case, if the unavailability was not indicated at the time of the Order, the Seller undertakes to inform the Customer without delay if the Product is unavailable. In the event where a Product is unavailable, the Seller may, and if the parties agree, offer a similar item.
An alternative product of equivalent quality and price, accepted by the Customer. If the Customer decides to cancel their Order for Unavailable Products, they will receive a refund of all amounts paid for the Unavailable Products no later than fourteen (14) days after the date on which the contract was issued.
Online reviews. Within 5 days following the shipment of the Products purchased on the Site, the Customer will receive an email allowing them to leave a review of their shopping experience.
The Product review will be visible on the Product page and on the Site's homepage.
Regarding the publication of online reviews on the Site, the Seller specifically undertakes to provide users with fair, clear, and transparent information on the terms of publication and processing of reviews posted online. In this respect, the Seller undertakes, in particular, to display the date of the review and any updates made to it.
The Seller moderates reviews based on the following criteria: harmful, defamatory, racist, or unlawful content.
The Seller may sort published online reviews according to the following criteria:
— The date of the review and the date of each update made to it;
— The date of the consumer experience covered by the review.
In the event of a review of the reviews, the Seller undertakes that the processing of personal data carried out in this context will comply with Law No. 78-17 of January 6, 1978, as amended, relating to information technology, files, and freedoms, and the GDPR.
No consideration is provided by the Seller in exchange for a Customer submitting a review.
The Seller provides a free feature that allows any user to report a problem with a review by sending an email to: Laparisienneofficielle@gmail.com
Subsequently, and in the event of a valid report, the Seller undertakes to remove a review to the extent that it:
- Did not comply with these General Terms and Conditions of Sale;
- Contained harmful, defamatory, racist, or unlawful content.
Right of withdrawal
The terms and conditions of the right of withdrawal are set out in the “Withdrawal Policy,” which is available in Appendix 2 hereto.
8.1. Payment methods
The Customer may pay for their Products online on the Site using the payment methods offered by the Seller, namely:
- Credit card.
For this reason, all information provided on the Site is not retained and is used directly by our partner Shopify Payments in accordance with a secure payment module.
8.2. Payment date
In the case of a single credit card payment, the Customer's account will be debited as soon as the Product Order is placed on the Site.
In the case of partial delivery, the total amount will be debited from the Customer's account at the earliest when the first package is shipped.
If the Customer decides to cancel their Product Order for unavailable products, the refund will be issued in accordance with the last paragraph of Article 5.5 of these General Terms and Conditions.
8.3. Payment refusal
If the bank refuses to debit a card or other means of payment, the Customer must contact the Seller's Customer Service to pay for the Order by any other valid means of payment accepted by the Seller.
In the event that, for whatever reason, whether opposition, refusal or otherwise, the transfer of the funds due by the Customer proves impossible, the Order will be canceled and the sale automatically rescinded.
Transfer of ownership
The Seller remains the owner of the delivered Products until they are paid in full by the Customer.
The above provisions do not prevent the transfer to the Customer, at the time when the latter or a third party designated by them takes physical possession of this Product, of the risks of loss or damage to the Products subject to the retention of title, as well as the risks of damage that they may cause.
In the event of delivery to a carrier other than that offered by the Seller, the risk of loss or damage to the Product is transferred to the Customer upon delivery of the Product to the carrier.
Delivery
The terms and conditions of delivery of the Products are set out in the “Delivery Policy” referred to in Appendix 3 hereto.
Liability
The Seller may under no circumstances be held liable in the event of non-performance or improper performance of contractual obligations attributable to the Customer, particularly when entering their Order.
The Seller may not be held liable, or considered to have breached these General Terms and Conditions, for any delay or failure to perform any of its obligations described herein, when the cause of the delay or failure to perform is related to a case of force majeure as defined by the case law of the French courts and Tribunals. It is also specified that the Seller does not control the websites that are directly or indirectly linked to the Site. Consequently, it excludes all liability for the information published on them. Links to third-party websites are provided for informational purposes only and no guarantee is provided regarding their content.
Force majeure
The Seller may not be held liable if the non-performance or delay in performance of any of its obligations described in these General Terms and Conditions results from a case of force majeure. There is force majeure in contractual matters when an event beyond the debtor's control, which could not have been reasonably foreseen at the time of concluding the contract and whose effects cannot be delayed by appropriate measures involving the performance of their obligation by the debtor. If the impediment is temporary, the performance of the obligation is suspended unless the resulting delay justifies the termination of the contract. If the impediment is permanent, the contract is terminated by operation of law and the parties are released from their obligations under the conditions provided for in Articles 1351 and 1351-1 of the Civil Code. In the event of the survival of a suspected event, the Seller will endeavor to inform the Customer as soon as possible.
Personal data
Every consumer has the option to register free of charge on the BLOCTEL telephone marketing opposition list: https://www.bloctel.gouv.fr/. In accordance with Law No. 2020-901 of July 24, 2020, aimed at regulating telephone marketing and combating fraudulent calls, any professional reserves the right to market to a consumer registered on the telephone marketing opposition list, including when offering the consumer products or services related to or complementary to the subject of the current contract or intended to improve their performance or quality.
The Seller collects personal data concerning its Customers on the Site for the purpose of managing information requests, managing and monitoring Accounts and contracts, managing Product Orders and Deliveries, managing payment, the proper functioning and continuous improvement of the Site, managing requests for rights under the GDPR, and, if the Customer has expressly chosen this option, sending them newsletters and commercial offers, unless the Customer no longer wishes to receive such communications from the Seller.
To this end, the Customer is invited to consult the Seller's Privacy Policy accessible at the following address: Laparisienne-officielle.com, which will provide them with more detailed information regarding the protection of personal data, the processing carried out via the Site, and the terms of exercising their rights.
Complaints – customer services
The Seller has made available to the Customer a “Customer Telephone Service” at the following number:
+33 7 56 95 30 57 (non-premium rate number) available Monday to Thursday from 10 a.m. to 3 p.m.
Any written complaint from the Customer must be sent by mail to the following address: AeJ Corp Ltd, 126 East Ferry Road, London, E14 9FP, United Kingdom, or by
email at the following address: Laparisienneofficelle@gmail.com
Intellectual property
All visual and sound elements of the Site, including the underlying technology used, are protected by copyright, trademark, and/or patent law. These elements are the exclusive property of the Seller or the latter holds a license allowing their commercial exploitation.
Any person who operates a website and wishes to create a direct hyperlink to the Site must request written permission from the Seller.
This permission from the Seller will under no circumstances be granted on a permanent basis. This link must be removed at the Seller's request. Hyperlinks to the Site that use techniques such as framing or in-line linking are strictly prohibited. Any representation or reproduction, in whole or in part, of the Site and its content, by any means whatsoever, without the express prior authorization of the Seller, is prohibited and will constitute an infringement sanctioned by the provisions of the Intellectual Property Code. Acceptance of these General Terms and Conditions constitutes the Customer's acknowledgment of the Seller's intellectual property rights and their commitment to respect them.
Validity of the general terms and conditions
Any change in current legislation or regulations, or any decision by a competent court invalidating one or more clauses of the current General Terms and Conditions of Sale, may not affect the validity of the current General Terms and Conditions of Sale. Such a change or decision shall under no circumstances authorize Customers to disregard these General Terms and Conditions of Sale.
Amendment of the general terms and conditions
These General Terms and Conditions of Sale apply to all orders placed online on the Site, as long as the Site is available online.
The General Terms and Conditions are precisely dated and may be modified and updated by the Seller at any time. The General Terms and Conditions applicable are those in force at the time of the Order. The proposed changes to the General Terms and Conditions will not apply to Products already purchased.
Jurisdiction and applicable law
These general terms and conditions, as well as the relationship between the customer and the seller, are governed by French law.Any dispute relating to the conclusion, interpretation, performance or termination of this contract shall be subject to the exclusive jurisdiction of the Paris Judicial Court, including by summary proceedings or application, notwithstanding multiple defendants, a counterclaim, a third-party claim, urgent proceedings, summary proceedings or application.
However, prior to initiating any proceedings, the Customer is invited to contact the Seller's complaints department.
If no agreement is reached or if the Customer can demonstrate that they have previously attempted to resolve their dispute directly with the Seller by submitting a written complaint, an optional mediation procedure will be offered, conducted in a spirit of fairness and good faith with a view to reaching an amicable settlement in the event of any dispute relating to these General Terms and Conditions, including as to their validity.
To initiate this mediation, the Customer may contact the Seller's consumer mediator:
Name: MCP MÉDIATION
Contact details:
Tel: 01 40 61 03 33
Address: 12 square Desnouettes 75015 Paris
Any consumer also has the option to use the European online dispute resolution platform accessible at the following address:
https://ec.europa.eu/consumers/odr/main/index.cfm event=main.home2.show&lng=FR. The party wishing to initiate the mediation process must first inform the other party by registered letter with acknowledgment of receipt at the following postal address: AeJ Corp Ltd, 126 East Ferry Road, London, E14 9FP, United Kingdom stating the details of the dispute. The Customer remains free to accept or refuse mediation and, in the event that mediation is pursued, each party is free to accept or refuse the solution proposed by the mediator.
In the event that mediation fails, the dispute will be referred to the competent jurisdiction designated above.
Annex 1 – Legal Guarantees
In addition to the commercial guarantees that the Seller may offer for certain Products, every Customer benefits from "legal" guarantees for all Products, which are detailed below, in accordance with Article L. 221-5 of the French Consumer Code:
The consumer has a period of two years from the delivery of the goods to obtain the enforcement of the legal guarantee of conformity in the event that a lack of conformity appears. During this period, the consumer is only required to establish the existence of the lack of conformity and not the date on which it appeared.
When the contract of sale of the goods provides for the continuous supply of digital content or a digital service for a period of more than two years, the legal guarantee applies to this digital content or digital service throughout the planned supply period. During this period, the consumer is only required to establish the existence of the lack of conformity affecting the digital content or digital service and not the date on which it appeared.
The legal guarantee of conformity obliges the trader, where applicable, to provide all necessary updates to maintain the conformity of the goods.
The legal guarantee of conformity gives the consumer the right to the repair or replacement of the goods within thirty days of their request, free of charge and without major inconvenience to them.
If the goods are repaired under the legal guarantee of conformity, the consumer benefits from a six-month extension of the original guarantee. If the consumer requests the repair of the goods, but the seller imposes replacement, the legal guarantee of conformity is renewed for a period of two years from the date of replacement of the goods.
The consumer may obtain a reduction in the purchase price while keeping the goods or terminate the contract and receive a full refund upon return of the goods, if:
1º The trader refuses to repair or replace the goods;
2º The repair or replacement of the goods takes place after a period of thirty days;
3º The repair or replacement of the goods causes a major inconvenience to the
consumer, particularly when the consumer permanently bears the costs of
taking back or collecting the non-conforming goods, or if they bear the costs of installing the repaired or replacement goods;
4º The non-conformity of the goods persists despite the
seller's unsuccessful attempt to bring them into conformity.
The consumer is also entitled to a reduction in the price of the goods or to the termination of the contract when the lack of conformity is so serious that it justifies an immediate price reduction or termination of the contract. The consumer is then not required to request the repair or replacement of the goods beforehand.
The consumer is not entitled to terminate the sale if the lack of conformity is minor.
Any period during which the goods are immobilized for repair or replacement suspends the remaining guarantee until the goods are delivered in their restored condition.
The rights mentioned above result from the application of Articles L. 217-1 to L. 217-32 of the French Consumer Code.
The seller who unlawfully and in bad faith prevents the enforcement of the legal guarantee of conformity may face a civil fine of up to 300,000 euros, which may be increased to up to 10% of the average annual turnover (Article L. 241-5 of the French Consumer Code).
The consumer also benefits from the legal guarantee against hidden defects pursuant to Articles 1641 to 1649 of the French Civil Code, for a period of two years from the discovery of the defect. This guarantee entitles the consumer to a price reduction if the goods are kept or to a full refund upon return of the goods.
Annex 2: Withdrawal Policy
Right of Withdrawal
The Customer generally has the right to withdraw by returning or restoring the Product to the Seller, without giving a reason except for Products that are liable to deteriorate or expire quickly in accordance with Article L. 221-28 of the French Consumer Code.
The Customer shall bear the direct costs of returning the goods.
To this end, the Product must be returned or restored no later than fourteen (14) days after communicating the decision to withdraw, unless the Seller offers to collect the Product themselves.
Withdrawal Period
The withdrawal period expires fourteen (14) days after you, or a third party other than the carrier and designated by you, physically takes possession of the goods.
In the event that the Customer has ordered several Products via a single Order resulting in several Deliveries (or in the event of an Order for a single Product delivered in several lots), the withdrawal period
will expire fourteen (14) days after you, or a third party other than the carrier and designated by you, physically takes possession of the last good (or lot).
In the event of Delivery of the Product in several lots of items, the withdrawal period will expire fourteen (14) days after you, or a third party other than the carrier and designated by you, physically takes possession of the last lot or item.
Notification of the Right of Withdrawal
To exercise the right of withdrawal, the Customer must notify their decision to withdraw by means of an unambiguous statement (for example, a letter sent by post, fax, or email) at the following address: Laprisienneofficielle@gmail.com
They may also use the form below:
Withdrawal Form
(Please complete and return this form only if you wish to withdraw from the contract)
For the attention of La Parisienne
I hereby notify you of my withdrawal from the General Terms and Conditions of Sale relating to the sale of the Product below:
— Ordered on .................../ delivered on ...................
— Product ...................
— Order No.: ...................
— Customer Address: ...................
— Date: ...................
In order to comply with the withdrawal period, the Customer must submit their communication relating to the exercise
of the right of withdrawal before the withdrawal period expires.
Effects of withdrawal
In the event of withdrawal by the Customer, the Seller undertakes to refund all sums paid, including Delivery costs, without undue delay, and at the latest within fourteen (14) days from the
date on which it is informed of the Customer's decision to withdraw (Article L. 221-24 of the French Consumer Code).
Unless it offers to collect the Products itself, the Seller may defer the refund until the Products have been collected or until the Customer has provided proof of shipment of the Products, the date of retention being the earlier of these two events.
The Seller will issue the refund using the same payment method that the Customer used for the initial transaction, unless the Customer expressly agrees to the use of another payment method and provided that the refund does not incur any costs for the Customer.
Return terms
In any event, the Customer must return the goods to the Seller at the following address no later than fourteen (14) days after communicating their decision to withdraw under these General Terms and Conditions:
AEJ CORP LTD
Warehouse No. 1, 5th Floor, Block B, Building 16, Shapuwei Industrial and Entrepreneurial Zone, Songgang Road, Bao'an District, Shenzhen, Guangdong Province
TEL: +33 7 56 95 30 57
This period is deemed to have been complied with if the Customer returns the goods before the expiration of the fourteen (14) day period.
Return costs
The Customer must bear the direct costs of returning the goods.
Condition of the returned goods
The Product must be returned in accordance with the Seller's instructions and must include all accessories supplied.
The Customer shall only be liable for any depreciation of the goods resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of this Product.
In other words, the Customer may test the Product, but may be held liable if they subject it to handling other than that which is necessary.
Exclusions from the right of withdrawal
The right of withdrawal is excluded in the following cases:
— The provision of services fully performed before the end of the withdrawal period and, if the contract subjects the consumer to a payment obligation, which began with their prior and express agreement and with their acknowledgment of the loss of their right of withdrawal, when the professional has fully performed the service;
— The provision of goods or services whose price depends on fluctuations in the financial market beyond the professional's control and which are likely to occur during the withdrawal period;
— The provision of goods made to the consumer's specifications or clearly personalized;
— The provision of goods liable to deteriorate or expire rapidly;
— The provision of goods that have been unsealed by the consumer after delivery and cannot be returned for reasons of hygiene or health protection;
— The provision of goods which, after delivery and by their nature, are mixed inseparably with other items;
— The provision of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the professional's control;
— Maintenance or repair work to be carried out urgently at the
consumer's home and expressly requested by them, limited to spare parts and
work strictly necessary to address the emergency;
— The provision of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
— The provision of a newspaper, periodical or magazine, except for subscription contracts for these publications;
— Conclusion at a public auction;
— The provision of accommodation services other than residential accommodation, goods transport services, car rentals, catering or leisure activities that must be provided on a specific date or during a specific period;
— The provision of digital content without a physical medium whose performance has begun before the end of the withdrawal period and, if the contract subjects the consumer to a payment obligation, when:
– They have previously given their express consent for the performance of the contract to begin before the expiration of the withdrawal period; and
– They have acknowledged that they will lose their right of withdrawal; and
– The professional has provided confirmation of the consumer's agreement in accordance with the provisions of the second paragraph of Article L. 221-13 of the French Consumer Code.
(Article L. 221-28 of the French Consumer Code)
Appendix 3. Delivery Policy
Delivery Area
The Products offered can only be delivered within the Territory.
An Order cannot be placed for any Delivery address located outside this Territory.
The Products are shipped to the Delivery address(es) provided by the Customer during the Ordering process.
Shipping Timeframe
The timeframes for preparing an order and then issuing the invoice, prior to the shipment of Products in stock, are stated on the Website. These timeframes exclude weekends or public holidays.
An email will be automatically sent to the Customer at the time the Products are shipped, provided that the email address provided in the registration form is correct.
Timeframes; Delivery Costs
During the Ordering process, the Seller informs the Customer of the available timeframes and shipping options for the Products purchased. Shipping costs are calculated based on the Delivery method, the weight of the package, and the Delivery address.
The Customer shall pay these costs in addition to the price of the Products purchased.
Details of the Delivery timeframes and costs are provided on the Website.
Delivery Terms
The following Delivery methods are available: delivery by post
In the event of absence, a delivery notice will be left for the Customer so that they may collect their package at their post office.
Delivery Issues
In the event of the trader's failure to fulfill its obligation to deliver, the Customer may rely on Article L. 216-6 of the French Consumer Code, which provides the following options:
— To notify the trader of the suspension of payment of all or part of the price until the trader performs, under the conditions set out in Articles 1219 and 1220 of the French Civil Code;
— To terminate the contract if, after having formally notified the trader to perform the
delivery within an additional reasonable period, the trader has failed to perform within that period.
The contract is considered terminated upon the Seller's receipt of the letter or other written notice informing them of this termination, unless the Seller has performed in the meantime.
The Customer may terminate the contract immediately:
— When the trader refuses to deliver the Product or when it is obvious that they
will not deliver the goods;
— When the trader fails to perform its obligation to deliver the Product by the date or upon the expiry of the period provided for in Article L. 216-1 of the French Consumer Code, and when this date or period constitutes an essential condition of the contract for the Customer. This essential condition results from the circumstances surrounding the conclusion of the contract or from an express request by the Customer before the conclusion of the contract.
When the contract is terminated under the conditions provided, the Seller shall refund the Customer the full amount paid, no later than fourteen (14) days after the date on which the contract was concluded.