GENERAL TERMS AND CONDITIONS OF SALE
These general terms and conditions of sale (hereinafter referred to as the "General Terms and Conditions" or "General Terms and Conditions of Sale" or "GTC") apply to any purchase made by a natural person with the status of consumer (hereinafter referred to as the "Customer"), on the Website: Laprisienne-officielle.com (hereinafter referred to as the "Site") from the company AEJ CORP LTD, a company incorporated under British law with a share capital of 1000 GBP, registered under number 15099234, whose registered office is located at 126 East Ferry Road, Canary Wharf, Dept 5394, London, England, E14 9FP, represented by its director, Mr. Jules COTTEREAU, duly authorized for the purposes hereof (hereinafter referred to as the "Company"), email address: aejcorpltd@gmail.com telephone number: 0771949714 (hereinafter referred to as the "Seller").
These General Terms and Conditions of Sale are intended to govern the sale and delivery of Products ordered by Customers from the Seller via the Site.
They are accessible and printable at any time via a hyperlink available on the Site's homepage.
IMPORTANT
Any order placed on the Site necessarily implies the Client's unreserved acceptance of these General Terms and Conditions of Sale.
Definitions: The terms used below have the following meanings in these General Terms and Conditions of Sale:
"Client" refers to the Seller's contracting party, who warrants that they qualify as a consumer as defined by French law and case law. As such, it is expressly stipulated that the Client is a natural person acting for purposes outside their trade, business, craft, profession, or agricultural activity.
“Order”: refers to the purchase of Products by a Customer on the Site.
“Account”: refers to the space dedicated to the Client, associated with all the data provided by the Client, hosted on the Site. Access to the Account is via the Client's login credentials.
"Identifiers": refers to the email address or username chosen during registration and the password chosen by the Client, necessary for their Account on the Site.
“Delivery” means the first presentation of the Products ordered by the Customer at the delivery address indicated during the Order.
“Products”: refers to all Products sold by the Seller on the Site, namely Rare Products (Scarves, Kimonos, Dresses, Berets, etc.). “Site”: refers to the Seller’s website accessible at the following address: Laparisienne-officielle.com. “Territory”: refers to Metropolitan France.
Object
These General Terms and Conditions of Sale govern the sale of Products by the Seller via the Site.
The Customer is clearly informed and acknowledges that the Site is intended for consumers and professionals but that these General Terms and Conditions of Sale govern only the sale of Products on the Site to consumers.
Acceptance of the general terms and conditions
The Customer agrees to carefully read and expressly accept these General Terms and Conditions of Sale before proceeding with payment for any Order of Products placed on the Site.
These General Terms and Conditions are referenced at the bottom of each page of the Website via a link accessible at the following address: Laparisienne-officielle@gmail.com and must be consulted before placing an Order. The Customer is advised to carefully read, download, print, and retain a copy of the General Terms and Conditions of Sale.
The Seller advises the Customer to read the General Terms and Conditions of Sale with each new Order, the latest version of said GTC applying to any new Order of Products.
By clicking on the "Add to cart" button to place the Order and then on the second "Validate order" button to confirm said Order, the Customer acknowledges having read, understood and accepted the General Terms and Conditions without limitation or condition.
Ordering products on the site To be able to purchase a Product, the Customer must be at least eighteen (18) years old and/or have legal capacity and be a consumer.
5.1. Product Characteristics
The Seller undertakes to present in a clear, legible and understandable manner the essential characteristics of the Products and the mandatory information that the Customer must receive under French law and to verify its accuracy.
These features and information are included in the product descriptions on the Site.
These sheets contain, in particular, the description, composition, format, usage instructions and price of the Product.
The Customer agrees to read this information carefully before placing an Order on the Site.
All Products sold by the Seller on the Site comply with current European legislation and applicable standards in France.
The Customer will be required to carefully read the various warnings appearing on the product descriptions and in particular the various usage instructions before placing any order.
5.2. Ordering Procedure
Product orders are submitted directly through the Site. To place an order, the customer must follow the steps described below (please note, however, that depending on the customer's starting page, the steps may differ slightly).
5.2.1. Product Selection and Purchase Options
The Customer must select the desired Product(s) by clicking on them and choosing the quantity(ies). Once a Product is selected, it is added to the Customer's shopping cart. The Customer can then add as many Products as they wish to their cart.
5.2.2. Commands
Once the Products have been selected and placed in their shopping cart, the Customer must click on the cart and verify that the contents of their Order are correct (including the quantity, characteristics and references of the Products ordered, the billing address, the payment method, and the price) before confirming its contents. Once the Customer has confirmed the contents of the cart and logged in/registered, an automatically completed online form will be displayed, summarizing the price, applicable taxes, and delivery charges. The Customer can then proceed to pay for the Products using the chosen payment method, following the instructions on the Website and providing all the information necessary for invoicing and delivery of the Products. For Products with available options, these specific references will be displayed when the correct options have been selected. Orders placed must include all the information necessary for the proper processing of the Order.
5.2.3. Acknowledgement of receipt
Once all the steps described above are completed, a page will appear on the Website to acknowledge receipt of the Customer's Order. A copy of the Order acknowledgement will be automatically sent to the Customer by email, provided that the email address provided via the registration form is correct.
It is specified that the Order summary and the confirmation email can be saved and printed by the Customer.
5.2.4. Billing
During the ordering process, the Customer must enter the information necessary for billing (the asterisk (*) indicates mandatory fields that must be completed for the Customer's order to be processed by the Seller). The Customer must clearly indicate all delivery information, in particular the exact delivery address, as well as any access code for the delivery address. The Customer must also specify the chosen payment method. Neither the order confirmation nor the order acknowledgment (5.3 ) will be accepted until the Customer remains online.
OrderDateThe order date is the date
The Seller acknowledges receipt of the Order online,displayed in euros inclusive of all taxes (VAT included), as well as the applicable Delivery charges (excluding packaging and gifts, depending on the Delivery address and the chosen carrier or delivery method). Prices inclusive of VAT include, in particular, Value Added Tax (VAT) at the rate in effect on the date of the Order. Any change in the applicable rate may affect the price of the Products from the date the new rate comes into effect.The applicable VAT rate is expressed as a percentage of the value of the Product sold.The Seller's suppliers' prices are subject to change. Consequently, the prices indicated on the Website may change. They may also be modified in the event of special offers or sales.The prices indicated are valid, except in the case of obvious error. The applicable price is the one indicated on the Website on the date the Order is placed by the Customer.5.5. Product Availability
The Seller undertakes to deliver the Product on the date or within the timeframe indicated to the Customer, unless otherwise agreed by the parties. The unavailability of a Product is indicated on the relevant Product page. In any event, if the unavailability was not indicated at the time of the Order, the Seller undertakes to inform the Customer without delay if the Product is unavailable. If a Product is unavailable, the Seller may, and if the parties agree, offer a similar item.
An alternative product of equivalent quality and price, accepted by the Customer. If the Customer decides to cancel their Order for unavailable Products, they will receive a refund of all sums paid for the unavailable Products no later than fourteen (14) days following the date on which the contract was issued.
Online review. Within 5 days of the shipment of Products purchased on the Site, the Customer will receive an email allowing them to leave a review on their shopping experience.
The review of the Product will be visible on the Product page and on the Site's homepage.
In connection with the online review process on the Site, the Seller hereby specifically undertakes to provide users with fair, clear, and transparent information regarding the publication and processing of online reviews. In this respect, the Seller notably undertakes to display the date of the review and any updates thereto.
The Seller moderates reviews based on the following criteria: harmful, defamatory, racist or illegal content.
The Seller will be able to classify online reviews published according to the following criteria:
— The date of the notice and the date of each of its updates;
— The date of the consumption experience covered by the review.
In the event of control exercised over the reviews, the Seller undertakes that the processing of personal data carried out in this context shall comply with law no. 78-17 of 6 January 1978 relating to information technology, files and freedoms as amended and with the GDPR.
No compensation is provided by the Seller in exchange for a Customer submitting a review.
The Seller has implemented a free feature that allows any user to report a problem with a review by sending an email to: Laparisienneofficielle@gmail.com
Subsequently, and in the event of a relevant report, the Seller undertakes to remove a review insofar as it:
- Did not comply with these General Terms and Conditions of Sale;
- Would contain harmful, defamatory, racist or illegal content.
Right of withdrawal
The terms and conditions of the right of withdrawal are set out in the “withdrawal policy”, which is available in Appendix 2 hereto.
8.1. Payment methods
The Customer can pay for their Products online on the Site using the methods offered by the Seller, namely:
- Bank card.
It is therefore specified that all information relating to the provision on the Site is not stored and is used directly by our partner Shopify Payments according to a payment security module.
8.2. Payment Date
In the case of a single payment by credit card, the Customer's account will be debited as soon as the Order of Products is placed on the Site.
In the event of partial delivery, the total amount will be debited from the Customer's account at the earliest when the first package is shipped.
If the Customer decides to cancel their Order for unavailable Products, the refund will be made in accordance with the last paragraph of article 5.5 of these General Terms and Conditions.
8.3. Refusal of payment
If the bank refuses to debit a card or other means of payment, the Customer must contact the Seller's Customer Service in order to pay for the Order by any other valid means of payment accepted by the Seller.
In the event that, for any reason whatsoever, opposition, refusal or otherwise, the transmission of the flow of money owed by the Client proves impossible, the Order will be cancelled and the sale automatically terminated.
Transfer of ownership
The Seller retains ownership of the Products delivered until full payment is received from the Customer.
The above provisions do not preclude the transfer to the Customer, at the time when the latter or a third party designated by him takes physical possession of this Product, of the risks of loss or damage to the Products subject to the retention of title, as well as the risks of damage that they may cause.
If the Product is handed over to a carrier other than the one proposed by the Seller, the risk of loss or damage to the Product is transferred to the Customer upon handing the Product over to the carrier.
Delivery
The terms and conditions for the Delivery of the Products are set out in the “Delivery Policy” referred to in Appendix 3 hereto.
Responsibility
The Seller shall not be liable in any way for non-performance or improper performance of contractual obligations attributable to the Customer, in particular during the entry of their Order.
The Seller shall not be held liable, or deemed to have breached these terms and conditions, for any delay or failure to perform any of its obligations described herein, when the cause of the delay or failure is due to a force majeure event as defined by French case law. Furthermore, it is specified that the Seller does not control websites that are directly or indirectly linked to the Site. Consequently, it disclaims all liability for the information published on those websites. Links to third-party websites are provided for informational purposes only, and no guarantee is given as to their content.
Force majeure
The Seller shall not be liable for any failure to perform or delay in performing any of its obligations under these Terms and Conditions if such failure or delay is due to force majeure. Force majeure in contractual matters occurs when an event beyond the control of the debtor, which could not reasonably have been foreseen at the time the contract was entered into and whose effects cannot be delayed by appropriate measures, prevents the debtor from performing its obligation. If the impediment is temporary, performance of the obligation is suspended unless the resulting delay justifies termination of the contract. If the impediment is permanent, the contract is automatically terminated and the parties are released from their obligations under Articles 1351 and 1351-1 of the French Civil Code. Should a suspected event persist, the Seller shall endeavor to inform the Customer as soon as possible.
Personal data
Every consumer has the option to register for free on the BLOCTEL telephone marketing opt-out list: https://www.bloctel.gouv.fr/. In accordance with Law No. 2020-901 of July 24, 2020, aimed at regulating telephone marketing and combating fraudulent calls, any professional reserves the right to contact a consumer registered on the telephone marketing opt-out list, including when it involves offering the consumer products or services related to or complementary to the subject of the current contract or designed to improve its performance or quality.
The Seller collects personal data on the Site concerning its Customers in the context of managing information requests, managing and monitoring Accounts and contracts, managing Orders and Deliveries of Products, managing payment, the proper functioning and continuous improvement of the Site, managing requests for rights arising from the GDPR and, if the Customer has expressly chosen this option, sending him newsletters and commercial offers, unless the Customer no longer wishes to receive such communications from the Seller.
In this regard, the Customer is invited to consult the Seller's Privacy Policy accessible at the following address: Laparisienne-officielle.com which will give him more information relating to the protection of personal data, the processing carried out via the Site and the procedures for exercising rights.
Complaints – Customer Service
The Seller has made available to the Customer a "Customer Telephone Service" at the following number:
0771949714 (non-premium rate number) available from Monday to Thursday from 10am to 3pm.
All written complaints from the Customer must be sent by post to the following address: AeJ Corp Ltd, 126 East Ferry Road, London, E14 9FP, United Kingdom, or by
Email address: Laprisienneofficelle@gmail.com
Intellectual property
All visual and audio elements of the Site, including the underlying technology used, are protected by copyright, trademark, and/or patent law. These elements are the exclusive property of the Seller or the Seller is licensed to use them for commercial purposes.
Anyone who publishes a website and wishes to create a direct hyperlink to the Site must request permission from the Seller in writing.
This authorization from the Seller is not granted permanently under any circumstances. This link must be removed at the Seller's request. Hyperlinks to the Site using techniques such as framing or in-line linking are strictly prohibited. Any reproduction or representation, in whole or in part, of the Site and its content, by any means whatsoever, without the Seller's express prior authorization, is prohibited and constitutes an infringement punishable under the provisions of the Intellectual Property Code. Acceptance of these Terms and Conditions constitutes the Client's acknowledgment of the Seller's intellectual property rights and an undertaking to respect them.
Validity of the general terms and conditions
Any modification to applicable laws or regulations, or any decision by a competent court invalidating one or more clauses of these General Terms and Conditions of Sale, shall not affect the validity of these General Terms and Conditions of Sale. Such a modification or decision shall in no way authorize Customers to disregard these General Terms and Conditions of Sale.
Changes to the general terms and conditions
These General Terms and Conditions of Sale apply to all orders placed online on the Site, as long as the Site is available online.
These General Terms and Conditions are dated and may be modified and updated by the Seller at any time. The applicable General Terms and Conditions are those in effect at the time of the Order. Suggested modifications to the General Terms and Conditions will not apply to Products already purchased.
Jurisdiction and applicable law
These general terms and conditions, as well as the relationship between the customer and the seller, are governed by French law. Any dispute relating to the conclusion, interpretation, performance, or termination of this contract shall be submitted to the exclusive jurisdiction of the Paris Judicial Court, including in summary proceedings or by application, notwithstanding multiple defendants, incidental claims, third-party claims, emergency proceedings, or proceedings by summary procedure or application.
However, prior to any recourse, the Customer is advised to contact the Seller's complaints department.
If no agreement is reached or if the Customer provides proof of having previously attempted to resolve their dispute directly with the Seller through a written complaint, an optional mediation procedure will then be offered, conducted in a spirit of loyalty and good faith with a view to reaching an amicable agreement in the event of any conflict relating to these Terms and Conditions, including those relating to their validity.
To initiate this mediation, the Customer can contact the Seller's consumer mediator:
Name : MCP MEDIATION
Contact details :
Tel: 01 40 61 03 33
Address: 12 square Desnouettes 75015 Paris
Consumers also have the option of using the European online dispute resolution platform, accessible at the following address:
https://ec.europa.eu/consumers/odr/main/index.cfm event=main.home2.show&lng=FR. The party wishing to initiate the mediation process must first inform the other party by registered letter with acknowledgment of receipt to the following postal address: AeJ Corp Ltd, 126 East Ferry Road, London, E14 9FP, United Kingdom,stating the details of the dispute. The Client remains free to accept or refuse mediation, and if mediation is used, each party is free to accept or refuse the solution proposed by the mediator.
In the event of a failure of mediation, the dispute will be referred to the competent jurisdiction designated above.
Appendix 1 – Legal Guarantees
Apart from any commercial guarantees that the Seller may offer for certain Products, all Customers benefit from "legal" guarantees for all Products, which are detailed below, in accordance with Article L. 221-5 of the Consumer Code:
The consumer has two years from the date of delivery of the goods to invoke the legal guarantee of conformity in the event of a lack of conformity. During this period, the consumer is only required to prove the existence of the lack of conformity, not the date on which it appeared.
When a sales contract provides for the continuous provision of digital content or a digital service for a period exceeding two years, the statutory guarantee applies to that digital content or service throughout the entire provision period. During this period, the consumer is only required to prove the existence of the lack of conformity affecting the digital content or service, not the date on which it appeared.
The legal guarantee of conformity entails an obligation for the professional, where applicable, to provide all updates necessary to maintain the conformity of the goods.
The legal guarantee of conformity gives the consumer the right to repair or replacement of the goods within thirty days of their request, free of charge and without major inconvenience to them.
If the goods are repaired under the legal guarantee of conformity, the consumer benefits from a six-month extension of the initial guarantee. If the consumer requests repair, but the seller insists on replacement, the legal guarantee of conformity is renewed for a period of two years from the date of replacement.
The consumer can obtain a reduction in the purchase price by keeping the goods or terminate the contract by receiving a full refund upon return of the goods, if:
1. The professional refuses to repair or replace the item;
2° The repair or replacement of the item takes place after a period of thirty days;
3. Repairing or replacing the property causes a major inconvenience for the
consumer, particularly when the consumer ultimately bears the costs of
take-back or removal of the non-compliant item, or if it bears the costs of installing the repaired or replacement item;
4. The non-conformity of the goods persists despite the attempt to bring them into conformity.
The seller's efforts remain unsuccessful.
The consumer is also entitled to a price reduction or cancellation of the contract when the lack of conformity is so serious that it justifies an immediate price reduction or cancellation. In such cases, the consumer is not required to request repair or replacement of the goods beforehand.
The consumer is not entitled to rescind the sale if the lack of conformity is minor.
Any period of immobilization of the goods for repair or replacement suspends the warranty, which remains in effect until the delivery of the repaired goods.
The rights mentioned above result from the application of articles L. 217-1 to L. 217-32 of the Consumer Code.
A seller who obstructs in bad faith the implementation of the legal guarantee of conformity is liable to a civil fine of up to 300,000 euros, which may be increased to 10% of the average annual turnover (Article L. 241-5 of the Consumer Code).
The consumer also benefits from the legal guarantee against hidden defects, pursuant to Articles 1641 to 1649 of the Civil Code, for a period of two years from the discovery of the defect. This guarantee entitles the consumer to a price reduction if the goods are kept or to a full refund upon return of the goods.
Appendix 2: Withdrawal Policy
Principle of withdrawal
The Customer has the right to withdraw by returning or sending back the Product to the Seller, without giving any reason except for Products liable to deteriorate or expire rapidly in accordance with Article L. 221-28 of the Consumer Code.
The Customer will be responsible for the direct costs of returning the item.
For this purpose, the Product must be returned or sent back no later than fourteen (14) days after the communication of the decision to withdraw, unless the Seller offers to collect the Product himself.
Right of withdrawal
The withdrawal period expires fourteen (14) days after the day on which you, or a third party, other than the carrier, and designated by you, takes physical possession of the goods.
In the event that the Customer has ordered several Products via a single Order resulting in several Deliveries (or in the case of an Order for a single Product delivered in several installments), the withdrawal period
will expire fourteen (14) days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last item (or lot).
In the event of Delivery of the Product in several batches of parts, the withdrawal period will expire fourteen (14) days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last batch or the last part.
Notification of the right of withdrawal
To exercise their right of withdrawal, the Customer must notify their decision to withdraw by means of an unambiguous statement (for example, a letter sent by post, fax or email) to the following address: Laprisienneofficielle@gmail.com
He can also use the form below:
Withdrawal form
(Please complete and return this form only if you wish to withdraw from the contract)
To the attention of La Parisienne
I hereby notify you of my withdrawal from the General Terms and Conditions of Sale relating to the sale of the Product below:
Ordered on .................../ Delivered on ...................
- Product ...................
— Order No.: ...................
— Customer Address: .................
- Date : ...................
To ensure the withdrawal period is respected, the Customer must send their communication relating to the exercise
of the right of withdrawal before the expiry of the withdrawal period.
Effects of retraction
In the event of withdrawal by the Customer, the Seller undertakes to reimburse all sums paid, including Delivery costs, without undue delay, and at the latest within fourteen (14) days from the date of withdrawal.
date on which he is informed of the Client's decision to withdraw (article L. 221-24 of the Consumer Code).
Unless the Seller offers to collect the Products himself, the Seller may defer the refund until the Products are recovered or until the Customer has provided proof of shipment of the Products, whichever occurs first.
The Seller will make the refund using the same payment method that the Customer used for the initial transaction, unless the Customer expressly agrees to use another payment method and provided that the refund will not incur any costs for the Customer.
Return procedures
The Customer must, in any event, no later than fourteen (14) days after communicating their decision to withdraw from these Terms and Conditions, return the goods to the Seller at the following address: Laparisienneofficielle@gmail.com
Address :
AEJ CORP LTD
14 Place de l'Oratoire, 44000 Nantes
TEL: 0782079172
Â
This deadline is deemed to have been met if the Customer returns the goods before the expiry of the fourteen (14) day period.
Return shipping costs
The Customer will be responsible for the direct costs of returning the item.
Condition of returned item
The Product must be returned according to the Seller's instructions and must include all accessories delivered.
The Customer is only liable for any depreciation of the goods resulting from handling other than what is necessary to establish the nature, characteristics and proper functioning of the Product.
In other words, the Customer has the possibility to test the Product but may be held liable if they carry out manipulations other than those which are necessary.
Exclusions from the right of withdrawal
The right of withdrawal is excluded in the following cases:
— For the provision of services fully performed before the end of the withdrawal period and, if the contract subjects the consumer to an obligation to pay, the performance of which has begun with his prior and express agreement and with his acknowledgment of the loss of his right of withdrawal, when the service has been fully performed by the professional;
— The supply of goods or services whose price depends on fluctuations in the financial market which are beyond the control of the professional and which may occur during the withdrawal period;
— Supply of goods made to the consumer's specifications or clearly personalized;
— The supply of goods liable to deteriorate or expire rapidly;
— The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
— Supplies of goods which, after delivery, are by their nature inseparably mixed with other articles;
— Supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed upon at the conclusion of the contract depends on market fluctuations beyond the control of the professional;
— Urgent maintenance or repair work to be carried out at the home of
consumer and expressly requested by him, within the limits of spare parts and
work strictly necessary to respond to the emergency;
— The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
— The supply of a newspaper, periodical or magazine, except for subscription contracts for these publications;
— Conclusion during a public auction;
— Provision of accommodation services, other than residential accommodation, transport services for goods, car rentals, catering or leisure activities which must be provided on a specific date or during a specific period;
— The supply of digital content without tangible medium where performance has begun before the end of the withdrawal period and, if the contract subjects the consumer to an obligation to pay, where:
– He gave his express prior consent for the performance of the contract to begin before the expiry of the withdrawal period; and
– He acknowledged that he would lose his right of withdrawal; and
– The professional provided confirmation of the consumer's agreement in accordance with the provisions of the second paragraph of Article L. 221-13 of the Consumer Code.
(Article L. 221-28 of the Consumer Code)
Appendix 3. Delivery Policy
Delivery Zone
The Products offered can only be delivered within the Territory.
It is not possible to place an order for any delivery address located outside of this territory.
The Products are shipped to the Delivery address(es) that the Customer indicated during the Ordering process.
Shipping time
The processing times for order preparation and invoicing, before shipment of in-stock products, are indicated on the Website. These times exclude weekends and public holidays.
An email will be automatically sent to the Customer at the time of shipment of the Products, provided that the email address in the registration form is correct.
Delivery Times; Delivery Costs
During the ordering process, the Seller informs the Customer of the available shipping options and delivery times for the purchased Products. Shipping costs are calculated based on the delivery method, the weight of the package, and the delivery address.
The amount of these costs will be payable by the Customer in addition to the price of the Products purchased.
Details of delivery times and costs are available on the website.
Delivery Methods
The following delivery methods are available: postal delivery
If the customer is absent, a delivery notice will be left so that they can collect their package from their local post office.
Delivery Problems
In the event of a breach by the professional of their delivery obligation, the Client may invoke Article L. 216-6 of the Consumer Code, which provides for the possibility of:
— To notify the suspension of payment of all or part of the price until the professional complies, under the conditions of Articles 1219 and 1220 of the Civil Code;
— To terminate the contract, if after having formally notified the professional to carry out the
delivery within a reasonable additional period, the latter did not comply within that period.
The contract is considered terminated upon receipt by the Seller of the letter or written notification of this termination, unless the Seller has performed in the meantime.
The Client may terminate the contract immediately:
— When the professional refuses to deliver the Product or when it is clear that they do not
will not deliver the goods;
— When the professional fails to fulfill their obligation to deliver the Product by the date or within the period stipulated in Article L. 216-1 of the Consumer Code, and this date or period constitutes an essential condition of the contract for the Customer. This essential condition arises from the circumstances surrounding the conclusion of the contract or from an express request by the Customer before the conclusion of the contract.
When the contract is terminated under the conditions envisaged, the Seller shall reimburse the Client for all sums paid, at the latest within fourteen (14) days following the date on which the contract was stated.