RETURNS AND EXCHANGES
1) BEFORE making a return, please ensure that you comply with the following conditions:
The item is in its original packaging
The request must be made within 14 days (from the delivery date)
The item has never been washed or even worn, it must be in its original condition.
Tags must be hung on the item
Once the package has been sent to the address indicated below, you must send us proof of sending it.
2) Contact us by email at Laparisienneofficielle@gmail.com in order to be supported by our customer support.
3) Return the desired items following the instructions given by our after-sales service. Return costs are the responsibility of the customer. Please note, we do not have a return address in Europe, this is done at your expense internationally. Return Address: 25F8+9V7, Panggong Rd, Xiangcheng District, Xiangyang, Xiangyang, Hubei, China, 441024
La Parisienne is not responsible in the event of an address error on the part of the customer and reserves the right to refuse:
A return sent or indicated after the return deadline, 14 days after receipt of your order
An item not in its original condition.
REFUND/CREDIT
Our refund times are 7 to 14 days depending on your payment method (Mastercard or Visa bank card).
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In the case of a voucher/credit on our store, it will be valid for six months from its creation and can be used on all products in our store.
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La Parisienne is committed to providing the best possible experience for our customers, and assures you that your satisfaction is our main priority.